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With years of experience in legal tech, I understand the importance of finding the right tools to fit the unique needs of businesses and law firms. That's why I've taken the time to closely examine the Rally legal management tool, exploring its features, functionality, and fit for various legal environments. In this review, I'll provide a detailed analysis of the tool, so you can confidently decide whether it's the right choice for your firm or organization. Your decision is important, and I'm here to give you the information you need, plain and simple.

rally legal review showing sales agreements
This will be your dashboard when working with Rally legal management software.

Rally is a legal management tool that streamlines legal workflows and document handling. Targeted at law firms and legal departments in businesses, this tool offers increased efficiency and a clear overview of cases and legal matters. The benefits of this computer software include simplifying complex legal processes and saving valuable time. It primarily addresses pain points such as scattered information, lack of coordination among team members, and inefficiency in managing documents. Its best features are robust reporting tools, ease of integration with existing systems, and its user-friendly interface.


  • Efficiency: Rally allows legal teams to manage legal documents smoothly, thereby optimizing daily tasks and making the continuous integration of complex cases more accessible.
  • Integration Capability: It supports integration with various existing tools, ensuring a smooth transition and less disruption to current saas systems.
  • User Interface: The simple and intuitive interface makes it easy for all team members to navigate and use the tool without extensive training.


  • Limited Customization: This best-in-class tool offers fewer customization options compared to some competitors, which can affect tailored solutions for specific business needs.
  • Support Issues: Some users have noted delayed response times and lack of in-depth assistance from the support team, hindering problem resolution.
  • Integration Challenges: While Rally offers integration capabilities, certain tools may not be compatible, leading to potential roadblocks in workflow automation.

Expert Opinion

In analyzing Rally, I have focused on its features, pricing, functionality, support, interface, integrations, onboarding ease, and specifications. When comparing Rally to other legal management tools for businesses and law firms, it stands out in areas such as user experience and efficiency. However, it underperforms in customization and some aspects of support. It would best suit law firms or legal departments that prioritize ease of use and robust reporting but do not require highly specialized custom solutions. In choosing Rally, one is selecting a tool that balances simplicity with functionality, but must also be prepared to work within some limitations.

Rally: The Bottom Line

What sets Rally apart from similar software is its emphasis on creating a user-friendly experience without sacrificing core functionality. It strives to offer a solution that caters to both seasoned legal professionals and those who are new to legal management tools. Particularly good at presenting information in a clear and concise manner, its robust reporting tools and intuitive design make it stand out. Its approach to solving common pain points in legal management through a well-designed interface is one of its most noteworthy features.

Rally Deep Dive

Product Specifications

  1. Case Management - Yes
  2. Document Automation and Contract Management - Yes
  3. Time Tracking - Yes
  4. Billing and Invoicing - Yes
  5. Collaboration Tools - Yes
  6. Client Portal - Yes
  7. Compliance Tracking - Yes
  8. Conflict Management - No
  9. Reporting and Analytics - Yes
  10. Task Management - Yes
  11. Customizable Templates - No
  12. Workflow Automation - Yes
  13. Integration with Email - Yes
  14. Contact Management - Yes
  15. Calendar Synchronization - Yes
  16. Remote Access - Yes
  17. Mobile Accessibility - Yes
  18. Security Measures - Yes
  19. Trust Accounting - Yes
  20. Expense Management - Yes
  21. File Sharing - Yes
  22. Notifications and Alerts - Yes
  23. Data Import/Export - Yes
  24. API Availability - Yes
  25. User Permissions and Roles - Yes

Feature Overview

  1. Case Management: Rally allows for streamlined case management, providing a unified view of cases and a clear roadmap for handling large projects.
  2. Document Management: Efficient document handling in Rally ensures that all files are properly organized and quickly retrievable for scalability.
  3. Time Tracking: Accurate time tracking within Rally helps in billing accuracy, allowing firms to maintain transparent client relationships.
  4. Client Portal: Rally’s client portal offers a secure and convenient cloud-based platform for clients to access their information and communicate directly.
  5. Reporting and Analytics: The tool's reporting functionality helps in analyzing performance and areas for improvement, facilitating better decision-making.
  6. Workflow Automation: Automating routine tasks within Rally frees up staff to focus on more complex aspects of legal work.
  7. Integration with Email: This feature enables a seamless connection between Rally and your existing email system, consolidating all communication.
  8. Security Measures: Rally emphasizes security, protecting sensitive client and case information with robust encryption and access controls.
  9. Expense Management: With Rally, firms can track and manage expenses accurately, aiding in overall financial control.
  10. API Availability: Rally's API enables further customization and integration with other tools, enhancing its utility within a given legal environment.
Rally legal document creation
Create, edit, share and manage all your documents with Rally legal management software.

Standout Functionality

  1. User-Friendly Design: Rally’s intuitive interface sets it apart, making it accessible even for those without a tech background.
  2. Robust Reporting Tools: Rally offers unique reporting functionality that provides clear insights and helps in meaningful legal services analysis.
  3. Unified Client Portal: The client portal in Rally allows for more transparent communication between law firms and clients, a feature that many competitors lack in their execution.


Rally provides native integrations with common tools such as Microsoft Office and Google Workspace. Its API allows for additional integrations, facilitating custom connections with various other software. Rally also supports add-ons that can extend the platform's capabilities according to specific needs.


  • Basic Tier: $50/user/month (billed annually) - Includes core features like case management and document management.
  • Professional Tier: $70/user/month (billed annually) + $49 base fee per month - Offers additional features like workflow automation and client portal.
  • Enterprise Tier: Pricing upon request - Tailored solutions with full feature access.

Ease of Use

In using Rally, I find that its user interface is relatively simple and the overall tool is easy to navigate. The onboarding process is straightforward, though some users might find complexities in setting up certain integrations or customizing specific features.

Customer Support

Rally's customer support includes channels like live chat and tutorials, but the response times can sometimes be slow. The available resources are helpful, but some customers may find the lack of in-depth assistance or detailed documentation frustrating.

Rally Use Case

Who would be a good fit for Rally?

Rally is best suited for legal firms and business legal departments that prioritize streamlined workflows and clear communication with clients. It has found a loyal user base among mid-sized law firms that appreciate its intuitive design and robust reporting capabilities. It works well for legal teams that value a unified case view and smooth document management without the need for a steep learning curve. Rally's approach to client transparency makes it appealing for environments that emphasize client engagement and collaboration.

Who would be a bad fit for Rally?

Firms or in-house businesses that require extensive customization or integration with a specific set of tools that Rally might not support could find this platform lacking. Larger companies with more complex needs might be disappointed with some of Rally's limitations in customization and support response times. Teams that require specialized functions not found in Rally’s feature set might also find it not suitable.

Rally FAQs

What kind of customer support does Rally offer?

Rally offers customer support through live chat and tutorials, although some users have reported delays in response times.

Yes, Rally can cater to small legal firms with its range of features, offering efficiency in case and document management.

Does Rally offer any integrations with other software?

Rally offers native integrations with tools like Microsoft Office and Google Workspace and has an API to allow further integrations.

How does Rally handle security?

Rally emphasizes security with robust encryption and access controls to protect sensitive client and case information.

Can Rally be accessed on mobile devices?

Yes, Rally provides mobile accessibility, allowing users to manage cases and documents on the go.

Is there a free tier available for Rally?

Rally does not offer a free tier; its pricing starts with a basic plan and varies depending on features included.

Does Rally offer customizable templates?

Rally does not offer customizable templates, and some users might find this limiting.

What are the standout features of Rally?

Rally’s standout features include its user-friendly design, robust reporting tools, and unified client portal, making it unique in the legal management software market.

Alternatives to Rally

  • Clio: Known for its extensive customization options, making it suitable for those who need tailored solutions. Know more about the best features of the legal management tool in this Clio in-depth review.
  • MyCase: Offers a stronger focus on client engagement features, fostering better client-lawyer relationships. See if this tool is right for you in this MyCase review.
  • Zapier: Recognized for its advanced integration capabilities, appealing to firms needing specific software connections.

Rally is a software development company specializing in legal management tools. Its user base includes various law firms and business legal departments. As a focused technology company, it operates to simplify the complex processes within legal workflows. Rally's headquarters are located in the United States, and the company has maintained a mission to enhance efficiency and transparency in legal operations. Its brief history is marked by continuous enhancements and expansion into different legal environments.


Rally's commitment to providing a user-friendly legal management tool has made it a valuable asset for many law firms and legal departments. Its robust features, like reporting tools and client portals, set it apart, though some users might find limitations in customization and support. If Rally's attributes align with your firm's needs, it could be the ideal solution for streamlining your legal processes. Feel free to comment below and share your experiences with Rally or ask any additional questions you may have. Click here to read more about similar tools.

By Ben Aston

Ben Aston is an online media entrepreneur and founder of Black & White Zebra, an indie media company on a mission to help people and organizations succeed.

Since 2011, he has been evaluating, reviewing, and helping to recommend software through hundreds of articles across the company's influential digital publications, seeking to make technical workplace topics fun and easier to understand.