12 Best Legal Workflow Software Shortlist
After evaluating countless tools, I've curated a list of the 12 best legal workflow software to conquer your legal hurdles.
- Lawmatics - Best for advanced custom automation
- Caseflow Acumen - Best for streamlining intricate case management workflows
- CloudLex - Best for dedicated law firm workflow management in the cloud
- BigHand- Best for integrating workflow management into existing operations
- ActionStep - Best for full-featured law firm management, from intake to invoicing
- TAP Workflow Automation - Best for enhancing legal operations with efficient workflow automation
- Lawcadia - Best for introducing transparency into legal project management
- Cflow - Best for adaptable workflow management in fast-paced legal environments
- PatternBuilder - Best for advanced document creation and collaboration
- Clio - Best comprehensive law practice software
- MyCase - Best for efficient document management and secure client communication
- PracticePanther - Best for seamless time tracking, billing, and matter management in one platform
Understanding the complexities of your law practice, I've combed through myriad tools to handpick the best legal workflow software to simplify your day-to-day work. These platforms are designed to streamline and automate your daily operations, helping your law office run like a well-oiled machine. The incredible benefit? They take over the heavy lifting, managing tasks like case management, document handling, and billing, so you can focus on the heart of your work - practicing law.
I understand the pain points you face - the endless paperwork, scattered case information, and the grueling task of time tracking. With the best legal workflow software in your arsenal, you can effectively tackle these challenges, transforming your legal practice into an efficient, organized, and successful operation. Now, take a leap and explore these carefully-selected options. Trust me, they might be the game-changer your law practice needs.
What Is Legal Workflow Software?
Legal workflow software is a specialized digital tool designed for law firms, independent attorneys, legal departments, paralegals, and all professionals within the legal industry. This software aids in automating and streamlining various legal operations - from case management, document creation and storage, and client communication, to billing and invoicing.
By creating systematic, repeatable processes, these tools ensure consistency, save valuable time, increase productivity, and reduce human error. Thus, legal workflow software is a go-to solution for those who want to bring efficiency and organization to their legal practice while focusing on their core work - providing top-notch legal services.
Overviews of the 12 Best Workflow Software
1. Lawmatics - Best for advanced custom automation
Lawmatics is a tool designed to bring unparalleled efficiency to your law firm through advanced custom automation. It is a powerhouse that handles everything from lead and matter management to marketing automation and data reporting.
Why I Picked Lawmatics:
In my selection process, Lawmatics stood out for its robust automation capabilities which I found could drastically enhance a law firm's productivity. When comparing various software, the custom automation feature of Lawmatics struck me as unique and impactful. This tool, with its advanced custom automation, is undeniably the best fit for firms looking to supercharge their practices, making complex tasks manageable and efficient.
Standout Features & Integrations:
Lawmatics impresses with its versatile features like automated marketing, intelligent CRM, contact management, and intuitive matter management. Its detailed reporting and data insights are equally valuable. For integrations, it pairs perfectly with popular legal platforms such as Clio, Smokeball, Filevine, Rocket Matter, Mailchimp, and QuickBooks, ensuring a smooth and compatible experience.
Pricing:
Pricing starts from $59/user/month. Note that this cost excludes the initial setup fee, which varies depending on the size and needs of the law firm.
Pros:
- Advanced custom automation capabilities
- Comprehensive client relationship management
- Integrates with multiple popular legal platforms
Cons:
- Lack of a free tier
- Initial setup fee is extra
- Might be on the expensive side for smaller law firms
2. Caseflow Acumen - Best for streamlining intricate case management workflows
Caseflow Acumen is a sophisticated tool built specifically to streamline intricate case management workflows in legal practice. Its platform excels at helping users effectively manage complex caseloads, a feature that makes it ideal for its designated "best for" category.
Why I Picked Caseflow Acumen:
As I was curating this list, Caseflow Acumen caught my eye due to its potent ability to handle detailed case management processes. The tool's proficiency in managing complex case workflows stands out from its competitors.
It became evident to me that Caseflow Acumen is the ideal choice for legal practitioners seeking to improve their case management system and streamline complex workflows.
Standout Features & Integrations:
Caseflow Acumen brings a myriad of notable features to the table such as dynamic workflow creation, team collaboration tools, and insightful reporting and analytics. For integrations, it connects with a variety of other software, including Microsoft Office, increasing its utility and compatibility in various work environments.
Pricing:
The pricing for Caseflow Acumen starts from $49/user/month. Please note this is the starting rate, and pricing can increase based on the size of the firm and the scope of use.
Pros:
- Specializes in managing intricate case workflows
- Offers dynamic workflow creation
- Integrates with Microsoft Office suite
Cons:
- No free tier available
- Pricing could be steep for smaller practices
- Might be too complex for firms with simpler needs
3. CloudLex - Best for dedicated law firm workflow management in the cloud
CloudLex is a comprehensive, cloud-based solution that excels in handling intricate law firm workflows. Specifically designed for law firms, it offers a unified platform that significantly enhances the management of legal processes in a cloud environment.
Why I Picked CloudLex:
In my evaluation, CloudLex was a standout candidate because of its exclusive focus on legal workflows and cloud-based operations. It showed a unique alignment with the needs of law firms aiming to leverage cloud technology for better workflow management. Hence, I determined that CloudLex is the ideal option for those seeking dedicated law firm workflow management in the cloud.
Standout Features & Integrations:
Among CloudLex's top features are its matter manager, intuitive client communicator, and insightful analytics. As for integrations, it plays well with commonly used software such as Microsoft Office 365, enhancing its functionality and user convenience.
Pricing:
CloudLex's pricing starts at $85/user/month. Keep in mind, this is the starting price and the cost may increase with add-on features and larger user volumes.
Pros:
- Tailored for legal workflows in a cloud-based environment
- Offers a range of useful features including client communicator
- Integrates seamlessly with Microsoft Office 365
Cons:
- Doesn't offer a free tier
- High starting price may not be suitable for all budgets
- The platform might require a learning curve for non-tech-savvy users
4. BigHand - Best for integrating workflow management into existing operations
BigHand is a powerful legal workflow tool that excels in merging high-end task management into existing law firm systems. It emphasizes seamless process integration, making it the optimal choice for law firms aiming to bolster their existing operations with advanced workflow management.
Why I Picked BigHand:
I selected BigHand for this list due to its focus on effective integration into current operations, and its strong reputation within the legal field. It stood out for its ability to bring sophisticated workflow management capabilities to the table without disrupting pre-existing systems. That's why I deemed BigHand the prime choice for those looking to integrate advanced workflow management into their existing operations.
Standout Features & Integrations:
BigHand's features include detailed analytics, task delegation, progress tracking, and comprehensive dashboard overviews. Importantly, BigHand offers critical integrations with platforms like Microsoft Office, SharePoint, and commonly used case management software.
Pricing:
BigHand's pricing is upon request, so you'd need to contact them directly to get a detailed quote for your particular needs and team size.
Pros:
- Prioritizes integration with existing law firm operations
- Comprehensive dashboard and tracking features
- Wide range of integrations including with Microsoft Office and SharePoint
Cons:
- No free tier beyond the trial period
- Pricing is not transparently available
- Might require initial setup and learning curve to fully utilize
5. ActionStep - Best for full-featured law firm management, from intake to invoicing
ActionStep is a robust legal practice management tool designed to support every phase of law firm management, from client intake to invoicing. Its end-to-end approach to practice management makes it an excellent choice for law firms seeking a comprehensive solution.
Why I Picked ActionStep:
In my search for the best legal workflow tools, I included ActionStep due to its all-encompassing approach to practice management. It stood out because of its feature-rich platform, which covers virtually every aspect of law firm operations. For this reason, I believe ActionStep is the go-to choice for full-featured law firm management, handling everything from intake to invoicing.
Standout Features & Integrations:
ActionStep boasts a wide array of features, including matter management, document automation, time tracking, and billing. It also integrates with a host of essential software like Microsoft 365, Xero, and LawPay.
Pricing:
Pricing for ActionStep starts from $60/user/month (billed annually). Please note, this is a starting price, and the actual cost may vary based on additional features and services.
Pros:
- Comprehensive platform covering every phase of law firm management
- Integrates with key software like Microsoft 365 and Xero
- Robust features including time tracking and document automation
Cons:
- No free tier beyond the trial period
- Pricing could be considered high for smaller firms
- The vast range of features might be overwhelming for some users
6. TAP Workflow Automation - Best for enhancing legal operations with efficient workflow automation
TAP Workflow Automation is a tool that focuses on streamlining and automating the processes involved in legal operations. Its strength in efficient process automation can lead to substantial productivity gains and cost savings for law firms.
Why I Picked TAP Workflow Automation:
I selected TAP Workflow Automation for its focus on improving productivity through automation. What differentiates it is its extensive capabilities in process design and automation, a critical need for law firms aiming to improve their operational efficiency. That's why I've determined that TAP is best for those law firms looking to enhance their operations with efficient workflow automation.
Standout Features & Integrations:
TAP Workflow Automation shines with its ability to automate complex legal processes, offering a user-friendly interface for designing and managing workflows, and on-premise solutions. Furthermore, it provides crucial integrations with platforms like Microsoft Office 365 and various document management systems, further enhancing its utility.
Pricing:
Pricing for TAP Workflow Automation is not readily available on their website. A common practice in the industry, it usually means the pricing structure can be tailored to the specific needs of a business. Thus, "pricing upon request" applies here.
Pros:
- Focuses on enhancing operational efficiency through automation
- Offers a user-friendly interface for workflow design
- Integrates with common platforms like Microsoft Office 365
Cons:
- No free tier or trial available
- Pricing information is not transparent
- Customization could be complex for those without a technical background
7. Lawcadia - Best for introducing transparency into legal project management
Lawcadia is a comprehensive legal operations platform that focuses on legal project management. Offering detailed insights into every stage of legal work, it allows for enhanced control, collaboration, and transparency in managing legal projects.
Why I Picked Lawcadia:
I chose Lawcadia due to its robust focus on transparent legal project management. What differentiates Lawcadia is its emphasis on improving collaboration between legal teams and clients, offering clarity on project status, budget, and timelines. In my judgment, Lawcadia is particularly suitable for those seeking to introduce more transparency into their legal project management processes.
Standout Features & Integrations:
Lawcadia's primary strength lies in its project management features, providing real-time data and insights on legal work progress. Its budget management and forecasting tools are other key aspects that can help legal firms manage their financials better.
For integrations, it offers connection with platforms like Microsoft Office 365 and other legal tech software, making it easy to synchronize data across various systems.
Pricing:
Lawcadia's pricing information is not directly available on the website, which suggests that they tailor the cost based on individual business needs. Hence, it follows the "pricing upon request" model.
Pros:
- Specializes in transparent legal project management
- Provides real-time data and insights
- Integrates with Microsoft Office 365 and other legal tech software
Cons:
- Does not offer a free tier or trial
- Pricing information is not readily available
- May require a learning curve for those unfamiliar with project management software
8. Cflow - Best for adaptable workflow management in fast-paced legal environments
Cflow is a workflow automation tool designed to streamline and automate business processes. Particularly in fast-paced legal environments, this software excels at offering adaptability and flexibility in managing workflows.
Why I Picked Cflow:
The reason I selected Cflow is due to its dynamic nature in adapting to rapidly changing legal environments. Compared to other tools, Cflow's customizability and flexible workflow design set it apart. Therefore, I believe Cflow is best suited for those seeking adaptable workflow management in a fast-paced legal setting.
Standout Features & Integrations:
Key features of Cflow include process templates, automatic notifications, and real-time analytics and reporting. Additionally, the software offers integrations with various platforms including Google Drive, Dropbox, and Microsoft Office 365, simplifying data access and collaboration.
Pricing:
Cflow's pricing starts from $9/user/month (billed annually).
Pros:
- Offers dynamic workflow management suitable for fast-paced environments
- Provides a wide range of integrations with platforms like Google Drive and Microsoft Office 365
- Real-time analytics and reporting features available
Cons:
- No free tier available, only a 14-day free trial
- The interface might be complex for beginners
- The cost may be high for small-scale legal firms
9. PatternBuilder - Best for advanced document creation and collaboration
PatternBuilder is a document creation and collaboration platform that empowers teams to create, share, and manage documents effectively. Its robust functionality makes it ideal for advanced document creation and collaboration needs, particularly in legal operations where multiple parties are often involved.
Why I Picked PatternBuilder:
I selected PatternBuilder because of its ability to handle advanced document creation needs and provide a platform for efficient collaboration. Its standout quality is the seamless integration of document creation, editing, and sharing in one place. This is why I regard PatternBuilder as the optimal choice for advanced document creation and collaboration use cases.
Standout Features & Integrations:
PatternBuilder has a range of key features including real-time collaboration, advanced editing tools, and version control. Additionally, it integrates with various platforms such as Google Drive, Dropbox, and Microsoft 365, offering a cohesive workflow across different software ecosystems.
Pricing:
The pricing for PatternBuilder starts at $15/user/month. This is the starting price for their Standard plan and it includes all basic features of the platform.
Pros:
- Seamless document creation, editing, and sharing capabilities
- Integrates with popular platforms like Google Drive and Microsoft 365
- Real-time collaboration and version control features available
Cons:
- No free plan, only a trial period available
- The cost may be high for smaller organizations
- The platform's advanced features might have a learning curve for new users
10. Clio - Best comprehensive law practice software
Clio is a cloud-based legal practice management software that provides a comprehensive suite of tools for law firms. It encompasses all aspects of legal operations, making it the top pick for a comprehensive best law practice management software solution.
Why I Picked Clio:
I chose Clio for its comprehensive feature set that caters to all legal operations. From case management to billing, it provides an all-in-one platform that stands out in its capability to handle a law firm's varied needs. That's why I consider Clio best for law practices seeking a comprehensive, one-stop solution for their operations.
What Do You Get for Free?
Clio doesn't offer a free plan. However, they do provide a free trial period where users can explore the full functionality of the software for a limited time.
Standout Features & Integrations:
Clio offers robust features including case management, time tracking, billing, and client communication tools. Moreover, it integrates with many useful mobile apps like Google Workspace, Microsoft Office 365, and QuickBooks, thus enhancing its functionality and seamless workflow.
Pricing:
Clio's pricing starts from $39/user/month for the Starter plan, offering access to basic features like time tracking, billing, and secure client communication.
Pros:
- Comprehensive suite of features for all legal operations
- Integration with popular productivity tools
- User-friendly interface and robust client communication tools
Cons:
- Doesn't offer a free plan, only a free trial
- The extensive features may be overwhelming for smaller firms
- Pricing might be on the higher side for solo practitioners or small law firms
11. MyCase - Best for efficient document management and secure client communication
MyCase is a legal practice management solution that specializes in efficient document management and secure client communication. Its focus on these key areas makes it a solid choice for firms seeking to streamline these critical aspects of their operations.
Why I Picked MyCase:
I picked MyCase because of its strengths in document management and client management. Its organized filing system and encrypted communication platform set it apart from others. These elements make it the best choice for legal firms prioritizing efficient document management and secure communication.
Standout Features & Integrations:
MyCase offers robust document management, secure client portals, trust accounting, and comprehensive legal billing features. It also integrates well with popular apps like QuickBooks for accounting and has an open API for more customized integrations.
Pricing:
MyCase's pricing starts from $49/user/month (billed annually), providing access to its comprehensive features.
Pros:
- Streamlined document management system
- Secure client communication through encrypted portals
- Comprehensive legal billing features
Cons:
- Doesn't offer a free plan, only a free trial
- The pricing might be steep for smaller firms
- Limited number of integrations compared to some other tools
12. PracticePanther - Best for seamless time tracking, billing, and matter management in one platform
PracticePanther is a comprehensive legal case management software that merges time tracking, billing, and matter management into a single platform. It excels in these areas, making it an ideal choice for firms that are looking for an efficient way to handle these functions.
Why I Picked PracticePanther:
I selected PracticePanther for its ability to unify multiple crucial functions into one user-friendly platform. This integration is a key differentiator for PracticePanther. Therefore, it stands out as the optimal tool for those seeking a solution for time tracking, billing, and matter management in a single, cohesive platform.
What Do You Get for Free?
While PracticePanther does not offer a completely free tier, it does provide a free trial period. During this period, users can try out all the features of the tool to see if it's a good fit for their needs.
Standout Features & Integrations:
Key features of PracticePanther include integrated billing, billable time and expense tracking, messaging, and case management, along with a client portal. It also integrates with apps such as QuickBooks, Gmail, Outlook, and Microsoft Calendar, ensuring a smoother workflow.
Pricing:
Pricing for PracticePanther starts at $49/user/month (billed annually). This plan includes full access to all of its features.
Pros:
- Consolidates time tracking, billing, and case management
- User-friendly interface
- Numerous integrations with commonly used applications
Cons:
- No free tier, only a free trial
- May be expensive for smaller firms
- Some users may find the abundance of features overwhelming
Other Legal Workflow Software
Below is a list of additional legal workflow software that I shortlisted, but did not make it to the top 12. Definitely worth checking them out.
- InRule - Good for decision-centric process automation
- Dazychain - Good for streamlined legal workflow management
- LEXolution.FLOW- Good for cloud-based workflow automation
- Insight Legal - Good for enterprise-level legal software solutions
Selection Criteria for Legal Workflow Software
When it comes to selecting the most fitting legal workflow software, there are a number of criteria that must be taken into consideration. I've explored and analyzed dozens of such tools, keeping a sharp eye out for specific functionalities that truly make a difference in this area.
Core Functionality
Legal workflow software should enable users to:
- Automate recurring legal processes, saving time and reducing the possibility of human error
- Collaborate with team members and clients within a secure platform
- Manage and track administrative tasks and projects effectively
- Store and retrieve legal documents in an organized manner
- Record time and bill clients with ease
Key Features
In my evaluation, the following features made a significant impact:
- Task automation: Automating routine tasks and processes can save hours of work and increase productivity.
- Secure collaboration: A platform that facilitates secure, real-time collaboration is vital in maintaining the integrity of legal operations.
- Integrated billing: This feature simplifies the process of tracking hours and invoicing clients, making financial management easier.
- Document management: Good software should provide a structured, searchable repository for document storage and retrieval.
- Calendar and deadline management: Tracking deadlines and appointments is crucial in the legal profession. Integrated calendar tools help in avoiding missed deadlines.
Usability
User experience is a significant factor when selecting legal workflow software. Here's what to look for:
- Intuitive design: The interface should be clean, organized, and easy to navigate even for first-time users.
- Easy onboarding: The process of setting up the software and getting accustomed to its functions should be straightforward. Comprehensive guides and tutorials can help ease this process.
- Efficient customer support: Since legal matters are often time-sensitive, responsive and knowledgeable customer support is crucial.
- Customizable dashboards: Dashboards that can be customized to display the most relevant information according to user preference can greatly improve the user experience.
- Mobile accessibility: In today's world, being able to access your workflow from a mobile device is a major plus, allowing for work to be done anytime, anywhere.
Most Common Questions Regarding Legal Workflow Software
What are the benefits of using legal workflow software?
Using legal workflow software comes with several key benefits:
- Process Automation: These tools can automate repetitive tasks, saving time and increasing overall efficiency.
- Collaboration: Workflow software often provides a platform for secure and effective collaboration between team members, improving communication and coordination.
- Organized Document Management: These tools make it easy to store, manage, and retrieve documents, helping to maintain an organized and efficient workflow.
- Task and Project Tracking: Legal workflow software helps in keeping track of ongoing tasks and projects, ensuring that nothing slips through the cracks.
- Integrated Billing: Most of these tools have built-in billing and invoicing features, making it easy to track work hours and bill clients.
How much does legal workflow software typically cost?
The cost of legal workflow software can vary widely, depending on its features and the size of your firm such as Casepeer.
What are the typical pricing models for these tools?
Most legal workflow software uses a subscription-based pricing model, typically charging on a per-user, per-month basis. Some offer annual subscriptions at a discounted rate.
What is the typical range of pricing for legal workflow software?
The cost of legal workflow software can range from around $20 per user per month for basic plans, up to several hundred dollars per user per month for more advanced features and larger teams.
Which is the cheapest legal workflow software?
The exact pricing can vary, but some of the more affordable options include MyCase, which starts at around $49 per user per month.
Which is the most expensive legal workflow software?
Some of the more premium options, such as Clio, can cost upwards of $100 per user per month, depending on the features and plan chosen.
Are there any free legal workflow software options?
While most legal workflow software options are paid, some offer free trials, like Cosmolex and Zola Suite, or limited free plans. It's important to note that these free options often have limitations and may not provide all the features needed for comprehensive legal workflow management. Always check the features and limitations before committing to a free plan.
What should I look for when choosing legal workflow software?
Key factors to consider include the software's core functionalities, the specific features it offers, its usability, and its cost. Other considerations might include customer support, mobile accessibility, and whether it integrates well with any other tools your firm is using.
More Legal Operations Software Reviews
- Legal Case Management
- Law Firm Software
- Legal Document Automation Software
- Legal Practice Management
- Cloud-Based Case Management Software
Summary
In conclusion, choosing the right legal workflow software is crucial for any law practice, regardless of its size. It helps streamline and automate various legal operations, enhances collaboration, and supports organized document management. While the choice of software largely depends on your specific needs, some general points can guide your decision-making process:
Key Takeaways
- Evaluate Core Functionality and Features - Start by understanding your firm's needs and map them to the core functionalities of the software. If you primarily need a tool for document management, focus on those with robust case file organization and access controls. For practices with a higher need for client interaction, consider tools with strong client communication and collaboration features.
- Consider Usability and User Experience - A tool can have all the features you need, but if it's difficult to use, it can lead to inefficiencies and frustration among your team. Look for software with intuitive interfaces and consider factors like ease of onboarding and the quality of customer support.
- Understand the Pricing Model - Lastly, ensure that the software fits your budget. Understand the pricing model, whether it's per user per month or annual billing, and consider additional costs such as setup or base fees. While cost is an important factor, it's crucial to consider it in the context of the value the software brings to your practice.
What Do You Think?
Of course, the world of legal workflow software is vast and constantly evolving. While I've aimed to cover the most significant tools in this guide, it's entirely possible that I've overlooked a few gems. So if there's a tool that you believe deserves a spot on this list, I invite you to share it. I appreciate your contributions to making this resource as comprehensive and useful as possible. Thanks in advance for your suggestions and insights!