Timesolv Legal Billing Software: 2024 Review
Dive into my expert analysis in this Timesolv review. Decades in tech inform this comprehensive guide about this legal billing software.
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Timesolv is a popular and trusted legal billing software. In this software review, I’m going to share my analysis and evaluation from hands-on experience with Timesolv. This in-depth Timesolv review will walk you through the pros and cons, features, and functionality to help guide you to better understand its capabilities and suitability for your scenario.
From $39.95/user/month (billed annually)
Summary: Timesolv
Timesolv is a legal billing software designed to simplify and automate billing and time-tracking tasks. The purpose of legal billing software is to streamline the billing process for law firms, ensuring accuracy and efficiency.
It is commonly used by legal professionals, including attorneys and paralegals, to manage their billing processes, track time accurately, and handle invoicing efficiently, thereby supporting their daily operations. It helps businesses more broadly by facilitating accurate financial management, improving billing accuracy, and offering insights through detailed reporting.
Timesolv addresses common pain points like billing errors, inefficient time tracking, and cumbersome invoicing. Its best features are its user-friendly interface, flexible billing options, and robust reporting tools.
Timesolv Pros
- Intuitive Interface: Timesolv offers a clean, user-friendly interface that simplifies time tracking and billing for legal professionals.
- Flexible Billing Options: It allows for various billing methods, including fixed fees and hourly rates, catering to different client needs.
- Detailed Reporting: The software provides comprehensive reports that help firms analyze financial data and track performance metrics.
Timesolv Cons
- Limited Customization: Timesolv has fewer customization options for reports and invoices compared to some competitors.
- Learning Curve: New users may find the initial setup and navigation slightly challenging without prior experience with similar tools.
- Mobile App Limitations: The mobile app lacks some of the functionality available in the desktop version, which could hinder on-the-go usage.
Timesolv Expert Opinion
In my opinion, Timesolv stands out as a solid choice for legal professionals seeking efficient billing and time-tracking software, though it may not be the best fit for everyone. The platform’s intuitive interface and flexible billing options make it particularly appealing for small to mid-sized law firms looking for simplicity without sacrificing functionality. However, compared to more advanced platforms, Timesolv’s limited customization and mobile app limitations may be drawbacks for firms that require highly tailored solutions or extensive on-the-go capabilities.
Where Timesolv excels is in its detailed reporting and ease of use, making it a strong contender for firms that prioritize straightforward, accurate billing over complex features. That said, larger firms or those with more intricate needs may find other platforms more suitable, especially if they require extensive customization or advanced mobile functionality. Overall, Timesolv is best suited for legal professionals who value simplicity and reliability in their billing processes, but it may fall short for those seeking more sophisticated or customizable solutions.
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Are You a Good Fit for Timesolv?
Who would be a good fit for Timesolv?
Small to mid-sized law firms and solo practitioners benefit the most from Timesolv. The software’s intuitive interface and flexible billing options make it easy for legal billing specialists users to manage their billing and time tracking without a steep learning curve. Firms that prioritize straightforward, accurate billing over complex features will find Timesolv particularly appealing. Its detailed reporting tools also help these firms gain insights into their financial performance without needing extensive customization.
Read more: Steps to pursue a career as a legal billing specialist.
Who would be a bad fit for Timesolv?
Larger firms or those with highly specialized billing needs might find Timesolv lacking. The software’s limited customization options and the mobile app’s reduced functionality could hinder firms that require tailored solutions or extensive on-the-go capabilities. For example, firms that need advanced reporting or heavily rely on mobile access might find more value in platforms that offer deeper customization and a more robust mobile experience.
Best Use Cases for Timesolv
- Solo Practitioners: Timesolv simplifies billing and time tracking, making it ideal for solo attorneys who need an easy-to-use tool to manage their practice efficiently.
- Small Law Firms: The software’s flexible billing options and detailed reporting make it a strong fit for small firms that want to track financial performance without a lot of administrative overhead.
- Family Law Practices: Timesolv’s ability to handle different billing arrangements, like fixed fees or hourly rates, suits the varied billing needs common in family law cases.
- Boutique Firms: Smaller firms with a focus on personalized client service benefit from Timesolv’s intuitive interface and straightforward billing processes.
- Legal Departments: In-house legal teams looking for a simple way to manage billing and time tracking will find Timesolv helpful in keeping operations smooth and organized.
- Consultants: Legal consultants or advisors who bill by the hour will appreciate Timesolv’s accurate time tracking and easy invoicing features.
Worst Use Cases for Timesolv
- Large Law Firms: Firms with hundreds of attorneys and complex billing needs may find Timesolv’s limited customization and reporting options insufficient for their requirements.
- Corporate Legal Teams: Large in-house teams that need extensive integrations with other enterprise software may find Timesolv lacking the necessary capabilities.
- Highly Specialized Practices: Practices requiring very specific or niche billing arrangements might struggle with Timesolv’s more general approach to billing.
- Mobile-Dependent Users: Users who rely heavily on mobile access for billing and time tracking might find Timesolv’s mobile app too limited in functionality.
- Firms with Complex Reporting Needs: Timesolv’s reporting tools might not be sufficient for firms that need highly detailed, customized reports.
- International Firms: Firms that require multi-currency support and complex global billing solutions may find Timesolv’s features too basic for their needs.
Timesolv Evaluation Summary
- Core Functionality: ⭐⭐⭐⭐
- Standout Features: ⭐⭐⭐⭐
- Ease of Use: ⭐⭐⭐⭐
- Onboarding: ⭐⭐⭐
- Customer Support: ⭐⭐⭐⭐
- Integrations: ⭐⭐⭐
- Customer Reviews: ⭐⭐⭐⭐
- Value for Money: ⭐⭐⭐⭐
Review Methodology
We’re a team of software experts who obsess about the features and functionality of different platforms. We know how critical—yet difficult and confusing—software selection can be. We test and score software to find the best solutions, whatever the use case may be.
Using our objective, data-driven testing methodology, we’ve tested 300+ software. We dedicate ourselves to being objective in fully and fairly testing software, to get beyond the marketing fluff and truly understand the platform.
We’ve developed robust testing scenarios to use the software in the same way you will. We leverage our own first-hand, practical experience of the tools, complemented by interviews with users, experts, and software vendors.
How We Test & Score Legal Billing Software
We’ve spent years building, refining, and improving our software testing and scoring system for legal billing software. The rubric is designed to capture the nuances of software selection, and what makes legal billing software effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring work across eight criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
For legal billing software, the core functionality we test and evaluate are:
- Time Tracking: Accurate and intuitive time tracking tools that allow legal professionals to log billable hours easily.
- Invoicing: The ability to generate, customize, and send invoices that reflect the firm’s billing practices.
- Expense Management: Tools to record and track client-related expenses, ensuring they are accurately billed.
- Trust Accounting: Features that manage client trust accounts in compliance with legal regulations.
- Reporting: Detailed financial and case-related reports that help firms analyze performance and manage finances.
- Client Management: Capabilities to store and manage client information and case details effectively.
Standout Features (20% of final scoring)
We evaluate uncommon, standout features that go above and beyond the core functionality defined and typically found in legal billing software. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
Ease of Use (15% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the legal billing software. High-scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use the legal billing software with minimal training. We evaluate how quickly a team member can get set up and start using the software with no experience. High-scoring software indicates little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Legal billing software that provides real-time support scores best, while chatbots score worst.
Integrations (10% of final scoring)
We evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Legal billing software offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the legal billing software again for the core functionality. A high-scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry-level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Timesolv Review
Core Legal Billing Software Functionality
Time Tracking: Timesolv allows legal professionals to log billable hours easily through a user-friendly interface. It includes features like timers and manual entry options, making it simple to capture every billable minute accurately.
Invoicing: The software provides customizable invoicing options, enabling firms to generate and send professional-looking invoices that reflect their unique billing practices. Recurring invoices and payment reminders are also available, streamlining the billing process.
Expense Management: Timesolv offers tools to record and track client-related expenses, ensuring accurate billing and reimbursement. Users can attach receipts and categorize expenses, making it easy to manage and report them.
Trust Accounting: The platform includes trust accounting features that help firms manage client funds in compliance with legal regulations. This ensures that all transactions related to trust accounts are accurately tracked and reported.
Reporting: Timesolv generates detailed financial and case-related reports, allowing firms to analyze their performance and financial health. The reports are customizable and can be tailored to meet the specific needs of the firm.
Client Management: The software includes a client management system where firms can store and manage client information and case details efficiently. This feature helps keep all client-related data organized and easily accessible.
Timesolv Standout Features
Batch Invoicing: Timesolv allows users to create and send multiple invoices at once, significantly reducing the time spent on billing. This feature is particularly useful for firms with a large volume of clients or cases, making the billing process more efficient.
Offline Time Tracking: Unique to Timesolv, the offline time tracking feature allows users to log billable hours even when they are not connected to the internet. This ensures that no time is lost, even in situations where connectivity is an issue.
Ease of Use
Timesolv is relatively easy to use compared to other legal billing software. The interface is intuitive, and most users can navigate the core functions without extensive training. However, some advanced features may require a bit of exploration, but overall, the learning curve is manageable, especially for those familiar with similar tools.
Onboarding
The onboarding process for Timesolv is straightforward, with guided tutorials and resources available to help new users get started. The platform provides video tutorials, a knowledge base, and live webinars to ensure users can quickly learn how to use the software effectively. Compared to other legal billing software, Timesolv offers a balanced approach to onboarding, making it accessible even for those with little experience in similar tools.
Customer Support
Timesolv offers customer support through multiple channels, including email, phone, and live chat. Users also have access to a knowledge base for self-help, and the company provides regular product updates. Additionally, there is a status page available to monitor downtime and system performance, ensuring users are informed about any service interruptions.
Integrations
Timesolv integrates natively with QuickBooks, Xero, Dropbox, LawPay, NetDocuments, LawRuler, Box, Microsoft Outlook, Google Calendar, PayPal, and Stripe.
Timesolv also offers additional integration options through its API, which allows users to build custom integrations. For those looking for easier solutions, Zapier can be used to connect Timesolv with hundreds of other apps, expanding its functionality beyond native integrations.
Value for Money
Timesolv is generally considered to be in the average price range for legal billing software. It offers a good balance of features and functionality for the cost, making it a reasonable choice for small to mid-sized firms that need reliable billing and time-tracking tools without paying a premium.
| Feature | Availability |
| Time Tracking | ✅ |
| Invoicing | ✅ |
| Expense Management | ✅ |
| Trust Accounting | ✅ |
| Reporting | ✅ |
| Client Management | ✅ |
| Batch Invoicing | ✅ |
| Offline Time Tracking | ✅ |
| Document Management | ❌ |
| Conflict Checking | ❌ |
| Calendar Integration | ✅ |
| Mobile App | ✅ |
| Payment Processing | ✅ |
| Automated Billing Reminders | ✅ |
| Multi-Currency Support | ❌ |
| Customizable Invoice Templates | ✅ |
| Recurring Billing | ✅ |
| Task Management | ❌ |
| LEDES Billing Compliance | ✅ |
| Client Portal | ✅ |
| E-Signature Integration | ❌ |
| Email Integration | ✅ |
| Role-Based Access Control | ✅ |
| Third-Party Integrations | ✅ |
| API Access | ✅ |
Timesolv Alternatives
If you’re looking for alternative legal billing software options to Timesolv, here are a few worth checking out:
Clio: Clio offers a more extensive set of practice management features, making it ideal for larger firms needing a complete solution beyond billing.
Bill4Time: Bill4Time provides a highly customizable invoicing system, catering to firms that require tailored billing solutions.
MyCase: MyCase combines billing with client communication tools, offering an integrated platform for firms that prioritize client engagement.
Zola Suite: Zola Suite includes advanced document management and CRM features, making it a good fit for firms needing a comprehensive practice management tool.
Timesolv Frequently Asked Questions
What is Timesolv?
Timesolv is a legal billing software designed to help law firms and legal professionals manage time tracking, invoicing, and client payments. It offers features like trust accounting, expense management, and detailed reporting to streamline billing processes and improve financial oversight.
Is there a mobile app for Timesolv?
Yes, Timesolv offers a mobile app that allows users to track time, manage expenses, and access client information on the go. The app is available for both iOS and Android devices, though it has fewer features than the desktop version.
Is Timesolv HIPAA compliant?
Timesolv is not HIPAA compliant. This means it may not be suitable for legal practices that handle sensitive health information and need to meet strict regulatory requirements for data protection.
Is Timesolv SOC 2 compliant?
No, Timesolv is not SOC 2 compliant. This may be a consideration for firms that prioritize third-party audits of security, availability, processing integrity, confidentiality, and privacy.
Is Timesolv secure?
Timesolv implements several security measures to protect user data, including encryption and regular security updates. While it offers a reasonable level of security for most legal practices, it lacks certifications like SOC 2 and HIPAA compliance, which may be a concern for some users.
Is Timesolv FedRAMP certified?
Timesolv is not FedRAMP certified. This means it may not meet the stringent security standards required for use by federal agencies or contractors working with government data.
Is Timesolv GDPR compliant?
Timesolv does not claim GDPR compliance, which may be a concern for firms operating in the European Union or handling data from EU citizens. Users in these regions may need to consider additional safeguards or alternative solutions.
How can I get support for Timesolv?
Support for Timesolv is available through several channels, including email, phone, and live chat. Users can also access a knowledge base and attend live webinars for additional help. Timesolv provides regular product updates and maintains a status page for monitoring system performance.
Does TimeSolv have a free plan?
No, but they have a 14-day free trial. You can check out the best free legal billing software for budget-conscious practices.
Timesolv Company Overview & History
Timesolv is a legal billing software company that specializes in providing time tracking, invoicing, and expense management tools for law firms and legal professionals. The company’s headquarters is located in Eagan, Minnesota, and it operates with a relatively small but dedicated workforce. Timesolv does not own other products or have affiliations with other companies, focusing exclusively on its legal billing platform. The company is known for its customer-centric work culture, which emphasizes continuous improvement and responsiveness to user feedback. Notable clients include solo practitioners, small to mid-sized law firms, and in-house legal teams. While specific financial details like Timesolv’s valuation, revenue, and earnings are not publicly available, the company has steadily grown its user base and reputation in the legal tech industry.
Timesolv Major Milestones
- 1999: Timesolv was founded.
- 2006: The product was officially released to the market.
- 2015: Timesolv introduced its mobile app for iOS and Android devices.
- 2018: The company expanded its customer support services, including live chat and webinars.
- 2020: Timesolv was featured in several legal tech news outlets for its role in supporting remote legal work during the COVID-19 pandemic.
What’s Next?
TimeSolv is a robust practice management software for legal firms, offering seamless timekeeping and time-entry features. Its flexible billing rates and expense tracking streamline financial operations. With integrated project management, TimeSolv supports the specific needs of legal services. The intuitive user interface ensures quick adaptation and positive TimeSolv legal billing reviews highlight its reliability as a cloud-based solution for modern law firms.
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